Value Added Auditing, and Process Approach, is just two of the phrases that have been talked about when there is discussion among ISO9001 and TS16949 certified organizations.  We at The Quality Side  of Copeland Communications Group, (CCG) have taken those approaches seriously.

As we provide first party (Internal) audits to your organization or train your internal auditors, we focus on the critical paths of the business. These paths are critical to business goals, and business success.

We have discovered that the processing of the Process Approach is critical to Value Added Auditing. That includes spending time and care to nurture your most important resources, people. The Mentoring Side  of CCG focuses on people by helping them to become aware of how their actions fit into the business strategies of the organization. This awareness begins with their training. 

At The Mentoring Side, we establish customized programs to facilitate successful mentoring partnerships. These programs provide assistance in the matching process, training in how to be an effective mentor or mentee, and checkups to keep the partnership on track.

We believe that improvement starts with the audit and the involvement of people within the organization.